Privacy Policy

Effective Date: January 1, 2026
AirDuctbusters LLC
116 HWY 281
Marble Falls, TX 78654
(737) 299-1919
hello@air-ductbusters.com

AirDuctbusters LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our HVAC, air duct, dryer vent, and chimney services.

By using our website or scheduling services, you agree to this Privacy Policy.

1. Information We Collect

A. Information You Provide

When you contact us, schedule an inspection, request a quote, or use our services, we may collect:

• Name

• Phone number

• Email address

• Property address

• Service details

• Payment information (processed through secure third-party providers)

B. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type

• Device type

• Pages visited

• Referral source

• Cookies and tracking data

This information is used for analytics, performance improvement, and marketing optimization.

2. How We Use Your Information

We use your information to:

• Schedule and perform services

• Provide inspections, estimates, and invoices

• Communicate appointment confirmations and updates

• Send service reminders

• Process payments

• Improve website performance

• Comply with legal obligations

We do not sell your personal information.

3. Use of Jobber CRM

We use Jobber (jobber.com), a secure customer management platform, to:

• Store customer contact information

• Manage appointments

• Generate quotes and invoices

• Process payments

• Send automated reminders and follow-ups

Information you provide may be securely stored and processed within Jobber’s system.

Jobber’s data practices are governed by their own Privacy Policy.

4. Payments & Financing

Payments may be processed through secure third-party providers.

If financing is offered and selected, your information may be shared with a financing provider to evaluate eligibility. The financing provider’s privacy policy governs their data handling practices.

AirDuctbusters LLC does not store full credit card numbers on its own servers.

5. Calls, SMS & Messaging

By providing your phone number, you consent to receive:

• Service-related calls

• Appointment confirmations

• Follow-up communication

• Service reminders

Message and data rates may apply.

You may opt out of text messages at any time by replying “STOP.”

We do not send unsolicited marketing text messages.

6. Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to:

• Understand visitor behavior

• Improve website functionality

• Support marketing campaigns

You may disable cookies in your browser settings, though some website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.

However, no internet transmission is guaranteed to be 100% secure.

8. Data Retention

We retain customer information as long as necessary to:

• Provide services

• Maintain records

• Comply with legal and tax obligations

9. Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion where legally permitted

To make such a request, contact us at hello@air-ductbusters.com.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

11. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information

AirDuctbusters LLC
116 HWY 281
Marble Falls, TX 78654
Phone: (737) 299-1919
Email: hello@air-ductbusters.com