Returns & Refunds Policy

Air Ductbusters – Marble Falls, TX
Effective Date: January 1, 2026

Air Ductbusters provides professional HVAC, air duct, dryer vent, and chimney inspection and cleaning services. Because we provide on-site services rather than physical goods, our refund and cancellation policies are outlined below.

1. Service-Based Business

Air Ductbusters does not sell physical retail products through its website.
All services are performed on-site at the customer’s property.

As a result, traditional “returns” do not apply.

2. Inspection Fees

All services begin with a professional system inspection.

Inspection fees are:

• Non-refundable once the inspection has been completed.

• Applied toward the total service cost if the customer proceeds with recommended services (if applicable and agreed upon at booking).

3. Cancellation Policy

Appointments may be canceled or rescheduled under the following terms:

• Cancellations made at least 24 hours prior to the scheduled appointment will not incur a fee.

• Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.

• If a technician has already arrived on-site, the inspection fee will apply.

To cancel or reschedule, please contact us at:
📧 hello@air-ductbusters.com
📞 (737) 299-1919

4. Payments & Quotes

• All pricing is provided in writing after inspection.

• No work begins without customer approval.

• Once services are completed and approved on-site, payments are non-refundable.

5. Service Satisfaction

If you believe a service was not performed as agreed, you must notify us within 7 days of service completion.

We will review the concern and, if necessary, schedule a follow-up inspection to evaluate the issue.

Customer satisfaction is important to us, and we will make reasonable efforts to address legitimate service concerns.

6. Financing

If financing is used through a third-party provider, refund eligibility (if applicable) will follow the financing company’s policies and terms.

7. Contact Information

If you have any questions about this policy, please contact:

Air Ductbusters
116 HWY 281
Marble Falls, TX 78654
Email: hello@air-ductbusters.com
Phone: (737) 299-1919